Analisis Pengukuran Kinerja di Departement Quality PT. ABC Dengan Metode Balance Score Card dan Path Analysis

Kenny Halim, Ryan Permana, Andi Setyawan, Zulfa Fitri Ikatrinasari

Abstract


To achieve the company's vision and mission as well as the strategy needed by strategic targets (strategy map) from each department to be able to match the indicators that can be obtained from each department. In this study conducted at the quality department at PT. ABC by using a balance perspective 4 score card. Balance Score Card is one of the management tools used to carry out strategies and measure performance with 4 factor perspectives. Key performance indicators (KPI) will be included in the annual performance appraisal and the KPI assessment results will be carried out with controls and reviews with a certain time frequency. The results of the analysis increase the performance and motivation of employees towards improving employee performance by increasing employee performance with a significance of 0,000 <0,05, while the work motivation of employees in improving employee performance by increasing employee performance with a significance of 0,030 <0,05.

Keywords


Management Performance; Balance Score Card; Key Performance Indicators; Path Analysis

Full Text:

PDF

Article Metrics

Abstract views : 0| PDF views : 0

References


I. Budiarti, Balanced scorecard Sebagai Alat Ukur Kinerja Dan Alat Pengendali Sistem Manajemen Strategis, Majalah Ilmiah Unikom, 2004, 6: 51-59.

D. Dadang, Balance Scorecard, Bandung: Remaja Rosdakarya, 2010.

E. Wibisono, J. Parung, and T. Hartanto, "Pengukuran Kinerja di PT Marajasa Transportama Menggunakan Balanced Scorecard dan Pembobotan SMART," Proceedings Simposium Nasional RAPI VII, 2008.

G. G. David, Path Analysis: Lecture Notes. North Carolina State University, Raleigh, North Carolina, 2008.

D. K. Sukardi, Manajemen Strategi. Yogyakarta: Graha Ilmu, 2009.

M. Nazir, Metode Penelitian, Jakarta: Ghalia Indonesia, 2008.

S. Luis, P. A. Biromo, Step by Step in Cascading Balanced Scorecard to Functional Scorecards. Jakarta: PT Gramedia Pustaka Utama, 2007.

R. Pardede, Analisis Jalur (Path Analysis) Teori dan Aplikasi dalam Riset Bisnis, Jakarta: PT Rineka Cipta, 2014.

N. E. Rahmawati, Pengaruh Penerapan Balanced scorecard Terhadap Kinerja Manajerial (Studi Empiris pada Rumah Sakit Islam se-Eks Karesidenan Surakarta, Skripsi, Tidak Dipubikasikan, Universitas Sebelas Maret Surakarta, 2011.

Riduan, Cara Menggunakan dan Memaknai Analisis Jalur (Path Analysis), Bandung: Alfabeta, 2006.

N. Sadjojo, Metode Analisis Jalur (Path Analysis) dan Aplikasinya, Jakarta: Pustaka Sinar Harapan, 2011.

A. Soemantri, Aplikasi Statistika Dalam Penelitian, Bandung: Pustaka Setia, 2006.




DOI: http://dx.doi.org/10.25105/jti.v9i2.4926

Refbacks

  • There are currently no refbacks.


Copyright (c) 2019 JURNAL TEKNIK INDUSTRI

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.