Transformational leadership positive influence toward employee engagement through job satisfaction and its effect on improving organizational commitment

Anik Herminingsih


This study aims to analyze the effect of transformational leadership on Organizational commitment through job satisfaction and employee engagement as mediating variables. Furthermore, as many as 112 nurses are involved as respondents, and the data are gathered with self-rating questionnaire. The Data are analyzed by using structural equation model. The confirmatory factor analysis shows that all questions in the instruments are valid and reliable. The research indicates that transformational leadershippositively and significantly affects on job satisfaction and employees’ engagement, but it does not have a direct effect on organizational commitment. Therefore, it is concluded that transformational leadership has a positive effect on organizational commitment mediated by job satisfaction and employee engagement. 


Transformational leadership; job satisfaction; organizational commitment; and employee engagement.

Full Text:


Article Metrics

Abstract views : 0| PDF views : 0


Abouraia, M. K. & Othman, S.M. (2017). Transformational leadership, job satisfaction, organizational commitment, and turnover intentions: The direct effects among bank representatives. American Journal of Industrial and Business Management, 7(7), 404-423.

Abu-Shamaa, R., Al-Rabayah, W.A., & Khasawneh, R.T. (2015).The effect of job satisfaction and work engagement on organizational commitment. The IUP Journal of Organizational Behavior, 14(4), 23-32.

Agrawal, S. (2015). Predictors of employee engagement: A public sector unit experience. Strategic HR Review, 14, 1-12.

Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Process, 50, 179-211.

Alam, A. A. S. (2017). The effects of employee engagement on organizational commitment : A survey on junior executives working in private sector of Bangladesh. Management Development: 31(1), 54-76.

Ali, M. (2018). Transformational leadership, organizational commitment and innovative success. Market Forces College of Management Sciences, 13 (1), 42-55.

Anindita, R & Seda, A. E. (2018). How employee engagement mediates the influence of individual factors toward organizational commitment. Problems and Perspectives in Management, 16(1), 276-283.

Arifin, Z., Nirwanto, N., & Manan, A. (2019). Improving the effect of work satisfaction on job performance through employee engagement. International Journal of Multi-Discipline Science (IJ-MDS). 2 (1), 1-9.

Armstrong, M. (2010). Armstrong’s handbook of reward management practice improving performance through reward. 3rd Edition. London. Kogan Page.

Ashraf, Z., Jaffri, A.M., Sharif, M.T., & Khan, M.A. (2012). Increasing employee organizational commitment by correlating goal setting, employee engagement and optimism at workplace. European Journal of Business and Management, 4(2),71-77.

Bass, B.M. (1999). Two decades of research and development in transformational leadership. Europe Journal of Work and Organizational Psychology, 8(1), 9–32.

Bass, B.M. & Riggio, R. E. (2006). Transformational Leadership Second Edition. Lawrence Erlbaum Associates, Publisher. Mahwah, New Jersey.

Benjamin, I.W. (2014). Menelusuri arus pemeriksaan kesehatan dan pengobatan ke luar negeri. Jurnal Widya Medika Surabaya, 2 (1), 1-11.

Daft, R. L. (2002). The Leadership Experience, Second Edition. Singapore. Mike Roche.

Datche, A. E. & Mukulu, E. (2015). The effects of transformational leadership on employee engagement: A survey of civil service in Kenya. Issues in Business Management and Economics. 3(1), 9-16.

Edwards, G. & Gill, R. (2012). Transformational leadership across hierarchical levels in UK manufacturing organizations. Leadership & Organization Development Journal, 33, 25-50.

Ghafoor, A., Qureshi, T. M., Khan, M.A., & Hijazi, S.T. (2011). Transformational leadership, employee engagement and performance: Mediating effect of psychological ownership. African Journal of Business Management, 5(17), 7391-7403.

Gozukaraa, I.& Simsek, O. F. (2015). Linking transformational leadership to work engagement and the mediator effect of job autonomy: A study in a Turkish private non-profit university. Procedia - Social and Behavioral Sciences, 195, 963 – 971.

Hadinata, L.J.F., Surati, & Suparman, L. (2019). Pengaruh gaya kepemimpinan transformasional dan iklim organisasi terhadap employee engagement serta dampaknya terhadap organizational citizenship behavior (studi sekretariat daerah provinsi NTB). Jurnal Magister Manajemen Unra, 8(4), 393-406.

Hanaysha, J. (2016). Testing the effects of employee engagement, work environment, and organizational learning on organizational commitment. Procedia - Social and Behavioral Sciences, 229, 289 – 297.

Hanaysha, J. R. M., Khalid, K., Mat, N.K.N., Sarassina, F., Rahman, M.Y.B.A., & Zakaria, A, S, B. (2012). Transformational leadership and job satisfaction. American Journal of Economics.Special Issue, 145-148.

Harter, J.K., Schmidt, F.L., Agrawal, S., Ploman, S.K., & Anthony, B. (2016). The Relationship Between Engagement at Work and Organizational Outcomes. Gallup Meta-Analysis: Ninth Edition.

Hasan, S. & Putra, A.H.P.K. (2018). Loyalitas pasien rumah sakit pemerintah: ditinjau dari perspektif kualitas layanan, citra, nilai dan kepuasan. Jurnal Manajemen Indonesia, 18(3), 184-196.

Herminingsih, A. (2017). The influence of the organizational justice and trust to the leaders on employee engagement with job satisfaction as intervening variable. Archives of Business Research, 5(2), 56-69.

Hussin, W.A. W. O. F. (2013). Transformational leadership style and job satisfaction relationship: A study of structural equation modeling (SEM). International Journal of Academic Research in Business and Social Sciences, 3(2), 346-36.

Ismail, A. & Razak, M.R.A. (2016). Effect of job satisfaction on organizational commitment. Management & Marketing, 14(1),25-40.

Jain, P. (2015). The role of transformational leadership in organizational commitment. International Journal of Business Quantitative Economics and Applied Management Research, 2(5), 1-11.

Jangsiriwattana, T. (2019). The relationship between transformational and transactional leadership: Employee perceptions of organizational performance and work engagement. Journal of the International Academy for Case Studies, 25 (3), 1-10.

Juniartha, I.B.M., Wardana, I.M., & Putra, M.S. (2016). pengaruh kepemimpinan transfromasional terhadap organizational citizenship behavior (OCB) melalui mediasi kepercayaan kepada atasan dan kepuasan kerja (Studi pada pegawai tetap Balai Diklat Industri Kementerian Perindustrian Republik Indonesia) Jurnal Buletin Studi Ekonomi , 21(2), 181-196.

Kouni, Z., Koutsoukos, M., & Panta, D. (2018). Transformational leadership and job satisfaction: The case of secondary education teachers in Greece. Journal of Education and Training Studies, 6(10), 158-168.

Luthans, F. (2010). Organizational Behavior an Evidence Approach. 12nd Edition. New York. Mc Graw Hill Companies Inc.

Mangkunegara, A. A. A. P. (2019). Transformational rector leadership in building organizational commitment and compensation toward job satisfaction of non lecturer staff (Education Staff). Southeast Asia Psychology Journal, 9, 52-72.

Mathis, R.L., & Jackson, J.H. (2008). Human Resource Management, Twelfth Edition. Thomson South-Western.

Megawati & Nurul, S. (2018). Pengaruh kepuasan kerja terhadap komitmen organisasi dengan persepsi dukungan organisasi sebagai variabel moderasi. Jurnal Manajemen dan Inovasi (JMI), 9(1), 35 – 46.

Meyer, J.P., Stanley, D.J., Herscovitch, L., & Topolnytsky, L. 2002. Affective, continuance, and normative commitment to the organization: A metaanalysis of antecedents, correlates, and consequences, Journal of VocationalBehavior, 61, 20–52.

Mullins, L.J.(2005). Management and Organisational Behaviour. Seventh Edition Pearson Education Limited. Printed and bound by Mateu-Cromo, Artes Graficas, Spain.

Noe, R.A., Hollenbeck, J.R., Gerhart, B., Wright, P.M., & Eligh, L. (2016). Human Resource Management: Gaining a competitive advantage, Second Canadian Edition. New York: McGraw-Hill Ryerson Limited.

Prerana (2017). Effect of employee engagement on organizational commitment. Indian Journal of Commerce & Management Studies, 8(2), 101-108.

Radja, A. S. &Palanichamy, P. (2011). Leadership styles and its impact on organizational commitment. Asia-Pacific Business Review, 7(3), 167-175.

Rashid, HA, Asad, A. & Ashraf, M.M. (2011). Factors persuading employee engagement and linkage of EE to personal & organizational performance. interdis in business. Interdiciplinary

Journal of Contemporary Research, 3(5), 98-108.

Robbins, S. P. & Judge, T. A. (2015). Organizational Behavior. Boston. Pearson.

Saeed, R., Hashmi, A., Lodhi, R.N., Ahmad, M., Arshad, H.M., & Ahmad, M.A. (2013). The effect of transformational leadership on organizational commitment with a mediating effect of psychological empowerment. Journal of Basic and Applied Scientific Research,3(6), 28-36.

Sandhyaduhita, P., Fajrina, H.R., Pinem, A.A., Hidayanto, A.N., Putu Handayani, P., & Junus, K. (2016). Hospital service quality from patients perspective: A case of Indonesia. International Journal of E-Health and Medical Communications, 7(4), 48-62.

Sarinah, M. A. & Prasadja, R. (2018). The effect of work autonomy, self efficacy and work engagement towards organizational commitment. International Journal of Economics, Commerce and Management, 6(2), 31-44.

Shmailan, A. S.B. (2016). The relationship between job satisfaction, job performance and employee engagement: An explorative study. Issues in Business Management and Economics, 4(1), 1-8.

Shoko, M. & Zinyemba, A.Z..2014. Impact of employee engagement on organizational commitment in national institutions of higher learning in Zimbabwe. International Journal of Advanced Research in Management and Social Sciences, 3(9), 255-268.

Siswanti, Y., Pratiwi, K.W., & Permatasari, C. (2014). Peran kepuasan kerja dalam memediasi pengaruh kepemimpinan transformasional terhadap kinerja individu. Proceeding Seminar & Call for Papers (SCA-4), FEB Universitas Jendral Soedirman. Conference Paper.

Suarjana, A. A. G. M., Putra, I.K.M., & Susilawati, N.L.N.A.S. (2016). Pengaruh motivasi kerja dan kepuasan kerja terhadap komitmen organisasi serta dampaknya terhadap kinerja pegawai PLN rayon Gianyar di Kabupaten Gianyar. Jurnal Bisnis dan Kewirausahaan, 12(1), 1-11.

Tepayakul, R. & Rinthaisong, I. (2018. Job satisfaction and employee engagement among human resources staff of Thai private higher education institutions. The Journal of Behavioral Science, 13(2), 68-81.

Thisera, T. J. R. & Sewwandi, E.P.I. (2018). Transformational leadership and employee engagement in the hospitality sector in Sri Lanka. Global Journal of Management and Business Research: An Administration and Management, 18 (12), 18-27.

Tjahjono, H.K., Prasetyo, F., & Palupi, M. (2018). Kepemimpinan transformasional pada organizational citizenship behavior dan komitmen afektif. Jurnal Manajemen dan Pemasaran Jasa, 11(2), 217-232

Vance, R.J. (2006). Employee Engagement and Commitment A guide to understanding, measuring and increasing engagement in your organization. Society for Human Resource Management.

Vorina, A., Simonič, M., & Vlasova, M..2017. An analysis of the relationship between job satisfaction and employee engagement. Economic Themes, 55(2), 243-262

Yukl, G. (2010). Kepemimpinan Dalam Organisasi. Edisi Indonesia. Jakarta: Penerbit PT Indeks.

Yusnita, M. (2015). Pengaruh masa kerja dan kepuasan kerja terhadap komitmen organisasi guru honor (Studi Kasus pada SMA Unggulan di Kota Palembang). Holistic Journal of Management Research, 3 (2), 65-78.



  • There are currently no refbacks.

Copyright (c) 2020 Jurnal Manajemen dan Pemasaran Jasa

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.



Lisensi Creative Commons

Jurnal manajemen dan pemasaran jasa  Lisensi Creative Commons Atribusi-NonKomersial 4.0 Internasional.