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Vol 9, No 2 (2016): September THE USE OF INFORMATION COMMUNICATION TECHNOLOGY (ICT) AS THE TECHNOLOGY ACCEPTANCE MODEL (TAM) OF MOBILE BANKING Abstract  PDF
Paulus Yokie Radnan, John Tampil Purba
 
Vol 11, No 2 (2018): September PENGARUH WEBSITE DESIGN QUALITY DAN KUALITAS JASA TERHADAP REPURCHASE INTENTION : VARIABEL TRUST SEBAGAI VARIABEL MEDIASI Abstract  PDF
Nicholas Wilson, Keni Keni
 
Vol 10, No 2 (2017): September ANTESEDEN CUSTOMER LOYALTY Abstract  PDF
Rury Febria Alber
 
Vol 10, No 1 (2017): Maret ANTESEDEN KEPUASAN DAN RASA PERCAYA SERTA KONSEKUENSINYA TERHADAP INTENSI PERILAKU Abstract  PDF
Wenny Chandra Mandagie
 
Vol 8, No 2 (2015): September PENGARUH DARI IDENTITY TERHADAP BRAND VALUE, SATISFCATION, TRUST AND BRAND LOYALTY Abstract  PDF
Rahmania Asmoningsih
 
Vol 3 (2010): (Edisi Khusus) PENGARUH SERVICE FAILURE SEVERITY TERHADAP KEPUASAN, KEPERCAYAAN, KOMITMEN DAN NEGATIF WORD OF MOUTH Abstract  PDF
Linda Desafitri RB
 
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